Top Senior Level Customer Success Jobs in Chicago, IL

Exciting opportunity to lead digital transformation and data strategy initiatives for global customers at McCain Foods. Collaborate with cross-functional teams to enhance customer engagement and create efficiencies. Shape vision and drive value through digital solutions. Engage with McDonald's Supplier Digital Advisory Group and lead strategic initiatives. Expert in digital track and trace and ensure compliance with McDonald's digital requirements.

The Global Chief Customer Officer will lead Customer Success, Professional Services, and Support teams to enhance client experience, drive adoption and upselling, and shape company strategy. Responsibilities include evangelization, client engagement, and collaboration with executive team. Requires 10+ years of experience in enterprise SaaS, senior stakeholder management, and global company management. Fluency in English and French is a plus. Offers competitive compensation and growth opportunities.

This is an extraordinary opportunity to work with the Americas (AMS) President and engage with the largest and most strategic customers. The AMS Customer Advocate will be responsible for designing and executing the AMS Customer Engagement program, accompanying the President to customer engagements, and working closely with field and product teams to ensure a great customer experience.

Seeking a Senior Customer Success Manager with 10+ years of Client Management experience in a SaaS environment, preferably EdTech. Responsible for building strategic relationships, growing and retaining accounts, and ensuring overall customer satisfaction. Must have strong communication, organization, and project management skills. Remote position at BenchPrep.

The Senior Customer Success Manager will own strategic relationships with clients, lead onboarding processes, ensure long-term client success, identify opportunities for growth, and serve as the primary point of contact for troubleshooting and feedback collection.

Director, Client Relationship Management role in the finance industry, responsible for managing institutional clients, driving client satisfaction and loyalty, and collaborating across teams for optimal service delivery. Must have 8 years of experience in institutional asset management and expertise in various asset classes. Required FINRA licensing. Travel required. Salary: $153,000 - $207,000 per year.

The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD. They support Sales leads and sellers, build strategic relationships, and guide clients through successful implementation of VideoAmp solutions. The role involves understanding the media landscape, identifying growth opportunities, and expanding the VideoAmp footprint while driving clear ROI for clients.