Top Senior Level Customer Success Jobs in Chicago, IL

The Senior Customer Success Manager will own strategic relationships with clients, lead onboarding processes, ensure long-term client success, identify opportunities for growth, and serve as the primary point of contact for troubleshooting and feedback collection.

Director, Client Relationship Management role in the finance industry, responsible for managing institutional clients, driving client satisfaction and loyalty, and collaborating across teams for optimal service delivery. Must have 8 years of experience in institutional asset management and expertise in various asset classes. Required FINRA licensing. Travel required. Salary: $153,000 - $207,000 per year.

The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD. They support Sales leads and sellers, build strategic relationships, and guide clients through successful implementation of VideoAmp solutions. The role involves understanding the media landscape, identifying growth opportunities, and expanding the VideoAmp footprint while driving clear ROI for clients.

Seeking a Senior Director, Client Service to join the Health+ Business Unit. Responsibilities include overseeing client accounts, developing strong relationships, and driving business growth through strategic partnerships.

The Director of Community will lead the Community Department at Unify America, with the goal of building a community of volunteers dedicated to saving democracy. They will be responsible for hiring and managing talent, creating and optimizing systems, and bringing people together in a delightful way.

Lead satisfaction, retention, growth, revenue, and operations efforts across key partners. Manage client relationships, drive adoption of products, and identify revenue opportunities. Advocate for customers, drive customer engagement, and track relationship health. Partner with cross-functional teams and lead high-value customer advocacy opportunities. Deliver compelling presentations and proposals. Minimum 6 years of relevant work experience in ad tech/mar tech/digital media/marketing/advertising space.

The Sr. Specifications Specialist at Chamberlain Group is responsible for identifying, recruiting, and managing specification projects, promoting additional door hardware specifications, and building relationships with architecture firms and clients. Requires 5+ years of sales/marketing experience in the construction industry and a Bachelor's Degree.