Top Senior Level Customer Success Jobs in Chicago, IL

Lead satisfaction, retention, growth, revenue, and operations efforts across key partners. Manage client relationships, drive adoption of products, and identify revenue opportunities. Advocate for customers, drive customer engagement, and track relationship health. Partner with cross-functional teams and lead high-value customer advocacy opportunities. Deliver compelling presentations and proposals. Minimum 6 years of relevant work experience in ad tech/mar tech/digital media/marketing/advertising space.

The Sr. Specifications Specialist at Chamberlain Group is responsible for identifying, recruiting, and managing specification projects, promoting additional door hardware specifications, and building relationships with architecture firms and clients. Requires 5+ years of sales/marketing experience in the construction industry and a Bachelor's Degree.

Join a dynamic team to champion consumers' rights to personal information and enhance privacy compliance programs. Assist in researching regulatory requirements, evaluating policies, and supporting program processes. Collaborate with senior professionals and business units to ensure compliance and implement corrective actions. Requires a Bachelor's degree and at least 6 years of experience in compliance, law, or risk management.

Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem to manage Solutions Architect and Support Engineering teams, drive revenue optimization, and represent the company to leading publishers.

Lead a dynamic Customer Success team to provide top-tier service to mid-sized, fast-growth customers in North America. Build strong relationships, coach and mentor team members, lead operations, and collaborate with cross-functional teams to enhance customer experience.

Deliver program consulting services to Qualtrics customers to shape world-class CX programs. Interact with client stakeholders, understand business needs, and guide program development. Collaborate with teams to expand Qualtrics' footprint and drive growth.

The Principal Customer Success Manager is responsible for ensuring overall client relationship health and satisfaction for key enterprise customers. They drive user adoption, provide thought leadership, resolve issues, and contribute to contract renewals and cross-sell/upsell opportunities. Key responsibilities include building strong relationships, driving customer adoption and retention, and serving as the voice of the customer for product enhancement. The role also involves staying current on industry trends, providing thought leadership, and achieving milestones in customer growth and satisfaction.