Top Customer Success Jobs in Chicago, IL
Seeking a Customer Success Associate to drive education and create content to maintain client relationships. Responsibilities include assisting customers, troubleshooting technical issues, and collaborating with various departments to provide the best client experience.
The Black Tux is seeking an experienced Customer Experience Associate to engage with customers, resolve issues, and enhance customer satisfaction. The ideal candidate will have customer support and retail sales experience with a focus on problem-solving and sales. This position requires working remotely and collaborating with various teams within the organization.
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As a Manager in the Braze Customer Success Team, you will lead and manage a team of Customer Success Managers (CSMs) while handling your own book of direct customers. Key responsibilities include coaching and developing the team, ensuring KPI achievement, collaborating with Account Executives, guiding clients through their lifecycle, and advocating for customer needs within the company.
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As a Customer Growth Account Executive, you will be responsible for identifying and developing leads, managing the sales process, and closing deals. You will also need to understand the competitive landscape and position Toast products effectively. Excellent communication and sales skills are required for this role.
Exciting opportunity to lead digital transformation and data strategy initiatives for global customers at McCain Foods. Collaborate with cross-functional teams to enhance customer engagement and create efficiencies. Shape vision and drive value through digital solutions. Engage with McDonald's Supplier Digital Advisory Group and lead strategic initiatives. Expert in digital track and trace and ensure compliance with McDonald's digital requirements.
Responsible for ensuring the success of Cloudflare's largest Enterprise customers through post-sale experiences. Requires strong relationship-building skills, product knowledge, project management abilities, and a high degree of empathy.
High-performing and experienced Medical Science Liaison (MSL) position in Pacific Northwest. Responsibilities include supporting commercial, research, and educational objectives, educating healthcare providers about Tempus offerings, and collaborating with internal teams. Requires travel.
As an Estimator at Snapsheet, responsible for writing fair and accurate estimates for auto and specialty vehicle damage based on photos, managing claims for multiple carriers, and working remotely.
The Global Chief Customer Officer will lead Customer Success, Professional Services, and Support teams to enhance client experience, drive adoption and upselling, and shape company strategy. Responsibilities include evangelization, client engagement, and collaboration with executive team. Requires 10+ years of experience in enterprise SaaS, senior stakeholder management, and global company management. Fluency in English and French is a plus. Offers competitive compensation and growth opportunities.
The Customer Success Specialist, Advisory role involves collaborating with account owners on renewal strategies, coordinating post-sale activities, building customer relationships, encouraging upgrades and renewals, and driving customer adoption of software solutions. The position requires a Bachelor's or graduate degree, 2+ years of related experience, and proficiency in MS.
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