Top Customer Success Jobs in Chicago, IL
The Director of Community will lead the Community Department at Unify America, with the goal of building a community of volunteers dedicated to saving democracy. They will be responsible for hiring and managing talent, creating and optimizing systems, and bringing people together in a delightful way.
Seeking an experienced Senior Customer Experience Associate to act as an escalation and knowledge point for the support team. Responsibilities include guiding associates on policies and procedures, resolving escalated tickets, communicating with developers, and assisting with training initiatives. Must have 2-3+ years of customer experience roles, exceptional soft skills, and strong organizational abilities.
Lead satisfaction, retention, growth, revenue, and operations efforts across key partners. Manage client relationships, drive adoption of products, and identify revenue opportunities. Advocate for customers, drive customer engagement, and track relationship health. Partner with cross-functional teams and lead high-value customer advocacy opportunities. Deliver compelling presentations and proposals. Minimum 6 years of relevant work experience in ad tech/mar tech/digital media/marketing/advertising space.
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The Sr. Specifications Specialist at Chamberlain Group is responsible for identifying, recruiting, and managing specification projects, promoting additional door hardware specifications, and building relationships with architecture firms and clients. Requires 5+ years of sales/marketing experience in the construction industry and a Bachelor's Degree.
The Sales & Marketing Manager at Zenblen will be responsible for understanding customer personas, building relationships with location partners, crafting product marketing strategy, creating marketing assets, and guiding the brand vision & customer experience.
Responsible for handling routine customer service inquiries and problems via telephone, digital, or chat channels. Must have excellent communication and problem-solving skills. Provides industry-leading care and innovative solutions to customers.
Seeking a Director of Customer Success Engineering with technical and customer-facing experience in the programmatic ecosystem to manage Solutions Architect and Support Engineering teams, drive revenue optimization, and represent the company to leading publishers.
Responsible for underwriting risks in a book of business, determining acceptability of risks, pricing, preparing quotes, analyzing risks, and maintaining relationships with agencies and brokers.
Lead a dynamic Customer Success team to provide top-tier service to mid-sized, fast-growth customers in North America. Build strong relationships, coach and mentor team members, lead operations, and collaborate with cross-functional teams to enhance customer experience.
As a Manager of Customer Success Management at ServiceNow, you will lead a team of Customer Success Managers to accelerate platform adoption and improve customer results. Responsibilities include improving technical health, deployment, and adoption activities for customers, coaching team members, and ensuring customer needs are met.
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