Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
Discover's Internal Audit (IA) Department has a commitment to provide insightful perspectives, leverage specialized talent, and deliver a refreshing experience to all of our stakeholders. This commitment is met through collaborative, hard-working, highly motivated, and technically skilled professionals who consistently deliver high-quality work in a challenging and fast-paced environment. IA brings a consultative and progressive approach to their work, which is predicated on a culture of enhancing risk management and business outcomes for Discover, actively contributing to the development of its professionals, and embracing a mindset of innovation and continuous improvement. The department of approximately 180 professionals globally is viewed as a critical piece of the risk management framework and is valued as a trusted voice and indispensable partner.
As a Senior Manager of Quality Assurance, you'll lead a team of professionals to manage and perform internal quality assurance reviews of various audit activities selected as part of the annual quality assurance and improvement program (QAIP) for conformance with internal policies, procedures, and standards. This includes reviewing workpapers, providing feedback, and reinforcing audit execution practices based on review results.
Additionally, responsible for managing QAIP audit reviews. Provides the strategic direction for QA reviews and manages them to completion. Supports the team with client interviews, review of business processes, identifying controls, testing controls, developing findings, communicating results to the business, and the development of follow up action plans.
Develops and coaches teams to be able to identify, manage, and escalate risk, and effectively manages risk within the teams you oversee.
Responsibilities
The Senior Manager of the Quality Assurance Program plays a pivotal role in ensuring the success of Internal Audit as a function and ensuring value is provided to the company. Additionally, this role will support the function with maturing its collaboration with critical risk functions, as well as building and maturing the reporting capabilities for Senior Management and the Board. Additional responsibilities include:

• Manage and perform internal quality assurance reviews of various audit activities selected as part of the annual quality assurance and improvement program (QAIP) for conformance with internal policies, procedures, and standards. This includes reviewing workpapers, providing feedback, and reinforcing audit execution practices based on review results.
• Prepare reports related to QAIP activities and results, including thematic issues, and tracking and monitoring remediation efforts, to IAD management, the Audit Committee, and other stakeholders.
• Track, monitor and validate audit team remediation of QA findings.
• Provide subject matter expertise to audit teams related to the internal audit methodology and drive continuous improvement of internal audit processes.
• Support the maintenance and periodic refresh of the QA procedures manual, QA review templates and reports.
• Assist with documentation requests in connection with external quality assurance review and regulatory exams related to QA and IAD activities.
• Periodically support the development and/or delivery of audit methodology updates, and training to internal audit team members.
• Support strategic initiatives to expand the QAIP scope, coverage, and plan.
• Contribute to ad hoc projects to support department strategic initiatives.
• Manage audit finding verifications.

• Manage the development of the team. Manage the on-boarding and training of new staff. Identify and address staff training and development needs.
• Manage the execution of audits. Ensure the identification and assessment of business risks and controls. Produce findings and reports.

Minimum Qualifications
At a minimum, here's what we need from you:

• Bachelor's Degree in Social Sciences, Engineering, Business, Accounting, Finance, Information Technology, Analytics, or related field
• 8+ years of experience in Applied Sciences, Engineering, Operations, Accounting, Finance, Business, Computer Science, Data Science, or related field
• 2+ years of people management, or related experience

Preferred Qualifications
If we had our say, we'd also look for:

• 4+ years of Quality Assurance and Reviews within large Bank/Financial Services organizations
• Master's Degree in Social Sciences, Engineering, Business, Accounting, Finance, Information Technology, Analytics, or related field
• 2+ years leading public accounting or consulting firm, highly regulated environment, payment network and related technology services, Six Sigma, leading people in cross-cultural/international teams, or related experience
• Business, Six Sigma, Risk, STEM, or related certifications

#LI-BP1 #Remote
Application Deadline:
The application window for this position is anticipated to close on Apr-07-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $103,000.00 to $174,200.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.