DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

The Head of Onboarding Specialists will be instrumental in designing, implementing and optimizing various onboarding processes for new counterparties and business models. You will oversee a team of individuals in both Chicago and London who are dedicated to providing an efficient and compliant onboarding experience for all our counterparties. You’ll be responsible for ensuring the team operates in a manner that both adheres to the company policies and is reflective of the company values.

Key Responsibilities: 

• Design, implement and strive to continuously improve on a streamlined onboarding process and periodic refreshes for counterparties, focusing on efficiency and compliance with all internal teams 
• Collaborate closely with all internal teams (e.g. compliance, legal, tax, operations, etc.) to ensure our processes continue to meet their requirements as regulations/policies change and we add new business models 
• Manage competing priorities and keep internal trading teams and stakeholders informed of status on high priority onboardings for the firm; detect and escalate issues as needed
• Ensure the team handles sensitive and confidential information in accordance with DRW’s policies
• Keep abreast of changes in regulations, both internal and external; proactively adjusting the process to maintain adherence to said policies
• Monitor and analyze our onboarding procedures, while making data driven adjustments to improve speed and efficiency
• Use critical thinking and problem-solving skills to independently anticipate, analyze, escalate and resolve any issues
• Provide guidance, training and support for team members to ensure high quality performance and professional development
• Create and maintain comprehensive documentation and resources, including counterparty onboarding policies, procedures and checklists

 Required Skills & Experience:

• BA/BS degree in Finance, Business and/or similar discipline
• 5+ years of experience in the trading or financial services industry with a strong background in KYC requirements/regulations
• Experience in a leadership role, with a proven track record of successfully managing a team
• Exceptional relationship building skills, with the ability to effectively engage with internal stakeholders and external counterparties 
• Strong analytical and problem-solving skills, with the capacity to make data-informed decisions.
• Ability to work well under pressure and handle challenging deadlines, high sense of urgency
• Highly organized with outstanding time management skills; excellent attention to detail
• Focus on developing team members, both personally and professionally   
• Knowledge of financial industry products and trends
• Highly capable of working independently; while at the same time escalating material updates to management and key stakeholders

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

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