Search the 11 jobs at Zoro

The Associate Creative Director is responsible for developing creative concepts and strategies for media and advertising. They lead a team of writers and visual designers and ensure brand consistency across channels. The ideal candidate has a strong background in graphic design, proficient in tools like Adobe Creative Suite, and has excellent project management and organizational skills.

Responsible for building and managing teams to deliver exceptional customer experiences in e-commerce. Drive product strategy, lead cross-functional teams, and ensure product roadmaps align with customer needs. Oversee product management deliverables and make data-driven decisions. Requires 10+ years of experience in product management and strong e-commerce background.

As a Customer Service Associate at Zoro, you will be responsible for promptly and accurately resolving customer inquiries and issues to drive loyalty and sales through exceptional service and communication. You will work in a fast-paced environment, interact with various teams, and contribute to customer retention and growth. Minimum qualifications include 1 year of customer service experience, excellent communication skills, and proficiency in customer service tools.

As a Customer Service Associate at Zoro, you will play a crucial role in delivering exceptional service to customers by promptly and accurately resolving inquiries or issues. You will deepen customer relationships and drive loyalty and sales through efficient communication and problem-solving skills.

The Manager, Logistics at Zoro will drive the implementation of the company's Digital Supply Chain direct-to-customer fulfillment strategy. They will be responsible for managing transportation, forward logistics, and logistics-related tasks to deliver outstanding customer experience. The role involves continuous improvement, people leadership, analytical skills, and operational collaboration with Supply Chain leadership.

The Business Development Manager at Zoro is responsible for identifying and recruiting prospective B2B supplier partners to support the company in building an extensive assortment of products. They will negotiate partnership agreements, communicate with various stakeholders, and ensure the successful implementation of partnerships. The role requires strong business development experience and expertise in the ecommerce sector.

Director, Digital Product Management at Zoro responsible for building and managing teams to deliver world-class customer experiences and leading strategic product vision. Manage a team of digital product managers, drive product roadmap based on customer needs, and ensure data-driven decisions.

The Senior Software Engineer at Zoro will work on modernizing the NetSuite platform with a focus on TypeScript development, collaborating with teams, maintaining code quality, and mentoring junior engineers.

Develop and implement digital marketing strategies, lead channel marketing managers, analyze and report on KPIs, collaborate across teams for multi-channel campaigns, partner with analytics and product management, prioritize tasks and communication, present performance to leadership, work with external partners, and set team objectives.

Design, code, test, and maintain software applications and components in the cloud. Work closely with cross-functional teams to translate requirements into elegant and efficient solutions. Implement infrastructure as code and conduct code reviews. Coach and lead team members while establishing best practices. Collaborate with QE engineers for testing strategies. Create and maintain technical documentation.

Our senior managers at Zoro lead a team of engineers working on continuous improvements to zoro.com using JavaScript, Vue.js, Python, and other technologies. Responsibilities include influencing the roadmap, managing team performance, and ensuring engineering standards are followed.