Brands have a lot of questions when it comes to delivering top-notch customer experiences — and Qualtrics has the answers. The company’s experience management software enables companies to continually assess the quality of their customers', employees', product and brand experiences bringing organizations to the heart of every meaningful touchpoint. Yet the road to transformation doesn’t stop there. In an effort to drive further innovation, Qualtrics is searching for top talent to join its global team of game changers. Here, you’ll help shape a leading industry while forging personal connections and growing your career. Take a look at the company’s open roles and discover what it means to “close experience gaps.”
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The Customer Success Associate Internship at Qualtrics involves maintaining high utilization scores, providing value-added deliverables, driving renewal processes, and improving company efficiency. Candidates will develop problem-solving skills, cross-functional collaboration, and a bias for action.
Lead CAHPS data quality management from data intake to submission, oversee data governance, coordinate quality improvement activities, maintain client sampling compliance, and communicate with clients for CAHPS programs.
Seeking a Staff Machine Learning Engineer/Architect to lead the Machine Learning and Artificial Intelligence R&D strategy at Qualtrics. Responsibilities include designing AI architectures, frameworks, and algorithms, evaluating AI technologies, collaborating across teams, and deploying ML systems in production.