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Responsible for managing customer relationships, ensuring optimal customer journey, and driving customer loyalty. Collaborate with key stakeholders and executives to deliver compelling solutions. Develop recommendations for add-on business and contribute to organizational efforts. Must have 5+ years of experience in Customer Success, Sales, or related field at Enterprise Software or SaaS companies. Excellent communication and presentation skills required.
Design and develop full-stack components for Cleo's cloud integration technology. Serve as an expert advisor in product development and management. Collaborate on design approaches, troubleshoot and resolve bugs, contribute to CI/CD pipelines and test suites, and mentor less experienced engineers.
As a Marketing Associate at Cleo, you will be responsible for creating, implementing, and maintaining marketing campaigns for prospective and customer accounts. You will collaborate with various teams to achieve program KPIs and engage with multiple personas in targeted industries.